Voice Broadcast
No matter how many customers you want to reach, save time and money by using voice broadcasts to deliver appointment reminders, promote events, automate customer alerts, conduct surveys, and more, use Voice Broadcast to send important alerts, promotions, updates, and notifications to customers, employees, voters, and more. It's an easy and cost-effective way to reach more people in less time. Voice broadcast has numerous applications spanning across industries. It's simple to setup and adds a personal touch to your communications.
The Easy Way to Automate Outbound ( Voice Broadcast) Call Campaigns
- Upload a high-quality audio recording in .MP3 or .WAV format
- Select the recipients (or recipient lists) and send the recording as a voice call straight to their phones.
- Your customers get an incoming call that plays your pre-recorded audio message.3- Your customers get an incoming call that plays your pre-recorded audio message
- Voice broadcast provides the option for the recipient to be transferred to your sales or customer service team with a simple “Press 1” feature.
txtUno Voice Broadcast Features
- Play Customized Message
- Interaction with IVR
- Bring your exported contact list
- Text-to-speech options
- DND Filter
- Press-1 to transfer
- Automatic retries for any call result
- Schedule to run at the best time for your clients
- DTMF pass-through
- Campaign, list & sound Management
- Live Transfer according to agent availability
- Voicemail detection
- CRM Integration
- Real-time reporting
Most Voice Broadcasting Use Cases
There are a wealth of ways businesses use voice broadcasting to cost-effectively generate leads, grow revenue, and improve customer service:
Reminders and confirmations
Remind customers and patients of upcoming appointments, confirm or reschedule important deliveries before you send out your crew, and much more with interactive voice notifications.
Reorders and collections
Proactively solicit and process customer reorders or due payments without the need of a live agent
Promotions and discounts
Keep your leads and customers aware of your latest promotions and sales with personalized voice notifications.
Alerts
Ensure customers are always aware of important changes to their accounts or advise employees or community members of big news or emergency warnings.
Recalls
Keep customers in the loop on important product recalls.
Phone surveys
Gather valuable data on your customer base or measure their satisfaction with your products, services, or support with interactive voice notifications.